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How a project runs, from brief to managed

One remote team does every step, and you follow it in your portal. How many approvals you give depends on the package.

Two ways a project runs

Page $440 · Brochure site $790

One preview, one revision

You confirm the brief. We build and test, then share a private preview. You send one list of changes, we make them, and it goes live.

Brief → Build → Test → Review → Deploy → Managed

$1,320 and above

Every step locked until you approve it

You approve the concept before design starts, and the design before the build starts. Then the same preview and review.

Brief → Concept → Design → Build → Test → Review → Deploy → Managed

  1. 1. Brief

    You answer the intake in about ten minutes.

  2. 2. Design

    You approve the concept, then the look.

  3. 3. Build

    We build it on a private preview.

  4. 4. Test

    Phones, forms, links, speed, checked.

  5. 5. Launch

    Live on your domain, then in care.

  1. 01

    Brief

    After payment, the intake asks one scripted question at a time: company, what it does, who it is for, regions, current site, domain, language, pages, the main action, tone and deadline. You upload a brief, a logo and up to eight images, or type the brief. If you have a site, a button fetches its public title and description only, labelled as found publicly, and you correct it.

    Lock
    Nothing starts until you confirm the brief. Until then the project stays in Intake.

  2. 02

    Concept

    We write the sitemap, the headline for each page and the navigation. You read it in the portal and approve it or comment.

    Lock
    From $1,320: design is locked until you approve the concept.

  3. 03

    Design

    The home page, designed for desktop and for mobile, using your uploaded logo or a clean wordmark. Other pages follow the same system.

    Lock
    From $1,320: build is locked until you approve the design.

  4. 04

    Build

    We build the site and share a private preview link. Search engines are kept out of the preview.

    Lock
    No public deploy during build.

  5. 05

    Test

    Each test is recorded as pass or fail with a note, and you can see the list in the portal.

    Lock
    All five tests must pass before review.

  6. 06

    Review

    You review the preview. One revision round is included. After that, changes go through a ticket or an extra revision add-on.

    Lock
    Deploy waits until you accept the preview.

  7. 07

    Deploy

    We deploy to your domain, on our own servers if you take a plan, or hand you the site files to host yourself. You receive the handoff: domain, SSL, logins, sitemap and plan.

    Lock
    Handoff is complete before we call it done.

  8. 08

    Managed

    Tickets, health checks and performance runs become the home screen of your portal.

    Lock
    Your portal home becomes the care dashboard.

Launch · $1,320 · no VAT charged

Brief to live in 5 working days

The clock starts once your payment has cleared, your brief is confirmed and your logo and photos are in; we write the words. Each working day an approval waits beyond 24 hours moves the date by a day. See Launch.

  1. Working day 0Clock starts
  2. Working day 1Concept
  3. Working day 2Design
  4. Working day 5Build and test
  5. Working day 6Review
  6. Working day 7Live
Schematic of the client portalEight stages in a row with the current one outlined, an approval panel, and tiles for tickets, health and performance.1Brief2Concept3Design4Build5Test6Review7Deploy8ManagedApprove designTicketsHealthPerformance

Inside your portal

Free with every account. Everything about your project, in one place, in writing.

One question at a time
The intake is scripted and short. Upload a logo, up to eight images, or type the brief.
Locks you can see
On $1,320 packages and above, design stays locked until you approve the concept, and build until you approve the design.
Comments on the design
Pin comments on the design itself. Your package sets how many feedback rounds are included.
Real checks, no guesses
Health and Lighthouse numbers appear only after a real check. Otherwise you see a dash.

What we put in writing

These are in the terms, and the portal enforces them.

  • The price on the page is the price you pay

    Fixed price in your currency. More pages or revisions are add-ons with listed prices, never a surprise.

  • Approvals where they matter

    From $1,320 design waits for your concept approval and build waits for your design approval. $440 and $790 packages get one preview and one revision.

  • Your domain stays yours

    Registered in your name from day one. If you ever leave, you leave with everything.

  • Every number is measured

    Uptime, speed and scores come from real checks. If something has not been measured, you see a dash.

  • A reply in two business days

    On Care, every request gets a written answer in two business days, in your portal.

What you hold at handoff

When the site goes live, you get all of this, written down. If you ever leave, you leave with everything.

  • Your domain

    Registered in your name. We never hold it.

  • SSL

    Certificate issued and renewed automatically.

  • Logins

    Everything you need to edit, written down.

  • Sitemap

    Generated and submitted where you asked.

  • Mobile-first

    Designed for the phone, checked on real sizes.

  • Contact path

    A form or link on every page, tested end to end.

  • Our own servers

    Hosted by us on a plan, or yours to host anywhere.

  • A plan, if you want it

    Hosting from $21 a month; Care adds edits.

Cancelling during the process

Change your mind before we start work and we refund you in full. Once design has started, you pay only for the work done so far. The full wording is in the terms. How long each step usually takes is in the timeline guide.

Turnkey: Concept. Design. Build. Test. Deploy. Managed.

You send a few things. We do the rest, then keep it online. Work is remote. Meetings are by video.

You send

  • — Your logo, if you have one
  • — Photos
  • — What the business does
  • — A phone number or email for the site

Included

  • — Mobile-first build
  • — A contact path
  • — SSL
  • — Deploy
  • — Handoff
  • — You own the domain

Not included

  • — A new brand identity
  • — Copy beyond the intake
  • — Ads
  • — Photography
  • — More than the stated revision

Only have a company name and no website? Complete start covers the domain, a wordmark, the words and the photos.

Pick a package or talk it through

Buy a package and the intake opens in your portal, or book a video meeting first.