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Launch is the start. Care keeps it online.
Certificates expire, forms stop sending, hosting needs paying. Hosting keeps the site online on our own server; Care also handles edits. Fixed prices, monthly or yearly at ten months’ price, and your portal shows what was checked and when.
Hosting
$21/moor $210 a year
- — Hosting on our own server
- — SSL certificate kept valid
- — Uptime monitoring
- — Backups kept for 7 days
- — Support reply within 5 business days
- — Changes quoted before we start (from $66)
Care
$54/moor $540 a year
- — Hosting on our own server
- — SSL certificate kept valid
- — Backups
- — Uptime checks
- — Up to 30 minutes of quick edits a month
- — Reply within two business days
Care Plus
$110/moor $1,100 a year
- — Everything in Care
- — Staging site for previewing changes
- — Up to one hour of changes each month
- — Support tickets with file upload
- — Monthly health and performance check
* WordPress care: $140 a month (no VAT chargedTRACIO Limited isn't VAT-registered, so no VAT is added.), only if your site already runs on WordPress. Monthly plans run at least three months, then end with 30 days' notice. Prefer to host it yourself? Every package comes with the site files; we keep a new site online for 14 days after launch so you have time to move.
What you see in the portal
- Health: HTTPS, status code, response time, certificate expiry, last backup and uptime from real checks. A “Run check” button fetches your site there and then.
- Performance: Lighthouse scores and the Core Web Vitals targets: LCP 2.5 s, CLS 0.1, INP 200 ms. A score appears only after a real run.
- Traffic: a checklist and a plan, plus any visitor numbers you report from your own tools. No made-up charts.
- Tickets: written requests with one file each, replies and status.
Existing site, built elsewhere? You can buy Care on its own. Read what a care plan should include before you choose anyone, including us. Hosting details are on the hosting page.
Care questions
What is not included?
- Updates and edits. If you need a change, we quote it in a ticket first: from $66 for a minor change, at $88 an hour in 15-minute blocks.
Can I cancel?
- Yes. Monthly plans run for at least three months, then end with 30 days' notice. Yearly plans end at the close of the paid year.
What is a quick edit?
- A change that takes minutes: a price, a phone number, a photo swap, a new link. Larger changes are quoted first.
Can I cancel?
- Yes. Monthly plans run for at least three months, then end with 30 days' notice; yearly plans end at the close of the paid year. The site, domain and content are yours; you can download the files to host them elsewhere.
Does unused time roll over?
- No. The hour resets on each monthly billing date so the plan stays simple and the price stays low.
What if a change needs more than an hour?
- We quote it in the ticket before starting. Nothing is billed without your yes.
Add care to a new or existing site
Buy a package and the intake opens in your portal, or book a video meeting first.